At Century, our focus is on two core values: providing our customers with impeccable service, and developing our team to not only help them deliver this service, but also to help them feel fulfilled and successful in their role.
We recently made some changes and additions to our internal team in order to support growth and improve the already excellent service into our existing customers. One of these changes was to move Zoe Chilvers, who had been with us for 4 years as Procurement Manager, into a new role as Account Specialist.
In her new role, Zoe is responsible for not only keeping the engine running smoothly with existing customers, but understanding how she can tune the engine to make it run better and more efficiently.
Zoe is visiting customer sites to perform self-audits of our work, identifying any areas for improvement, big or small. She also keeps tabs on our talented team of engineers, ensuring that every minute they spend on-site with a customer is a worthwhile, that contractual obligations are being fulfilled, and that our customers feel supported and valued.
If you’d like to find out more about how our services, from fire and security to gates and barriers, can protect you and your business or your home, get in touch. Once you’re on-board, you can feel safe in the knowledge that Zoe is looking out for you!
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